Many UK mobile networks are phasing out 3G access, prompting users with older smartphones to upgrade to newer models that support 4G and 5G connectivity. Virgin Media O2 is the latest provider to announce the closure of its 3G platform in various areas like Norwich, Telford, and Guildford starting on July 16, with Torquay following on August 4, and a nationwide shutdown expected by the end of the year.
This move is part of O2’s strategy to enhance data services by offering faster and more reliable 4G and 5G connections. Customers relying on 3G devices will need to upgrade to compatible handsets to continue accessing mobile data services as 3G services are gradually being phased out.
While Vodafone, Three, and EE have already completed their 3G switch-off, O2 is catching up with the transition. Fortunately, most modern phones are compatible with the newer technologies, and only outdated devices may experience connectivity issues.
Virgin Media O2 is proactively reaching out to customers who still use 3G devices to provide assistance during the transition. Customers can seek further information and support at O2 stores or utilize O2 Recycle to trade in old handsets for cash while responsibly disposing of them.
Introduced in 2003, 3G technology is now being replaced by more advanced and faster 4G and 5G networks, offering improved reliability and speed. The transition to 4G and 5G technologies enables higher download speeds, surpassing 100Mbps, making them ideal for modern needs like streaming content on the go.
