During my time working at a McDonald’s outlet while attending university, I encountered numerous customers expressing frustration over a recurring issue—receiving cold fries. Given that fries are a staple with nearly every McDonald’s meal, this issue is not uncommon.
Unless you order in-store and consume them promptly, chances are high that you’ll receive a serving of cold fries. Once packaged, they lose heat rapidly due to their thin nature compared to thicker alternatives like oven chips.
For those frequently facing this predicament, seeking a lasting solution is advisable. This was precisely the course of action taken by customers and employees on Reddit, a platform I can personally attest to from my time at McDonald’s. On the McLounge forum, a user sought advice on avoiding this issue in the future, suggesting various hacks to try on your next visit to the renowned fast-food chain.
The query raised was, “Not an employee, just a customer who doesn’t want to cause inconvenience. I’m very particular about my fries and prefer them piping hot.” The customer expressed a desire for fresh, hot fries without inconveniencing the staff.
One response indicated that it is acceptable to request fresh food if willing to wait patiently. Another user mentioned that requesting fresh fries is reasonable, as they are cooked frequently and quickly. They advised against requesting ‘no salt’ on fries, proposing a better alternative to ensure freshly prepared items.
Fast-food enthusiasts have long shared a trick of asking for ‘no salt’ on fries to prompt the preparation of a fresh batch. However, McDonald’s workers suggest a more effective three-word phrase to communicate your preference accurately.
Furthermore, customers can ask for ‘cook to order’ instead of ‘no salt’ to ensure freshly cooked items, especially during busy periods. This request, though resulting in a longer wait time, guarantees the production of fresh fries as the station is prepared for the new batch, avoiding any traces of salt from the prior batch.
While requesting no salt on fries is reasonable for those mindful of their salt intake, opting for ‘cook to order’ may lead to a more extended waiting period due to the additional preparation required. This process involves cleaning the sectioned-off area to minimize salt residue, ensuring a fresh serving for the customer.
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