A dog groomer was fired from her position after a pet owner observed her behavior on CCTV, which the employer described as “entirely inappropriate.” Simply Debonair Dogs in Tranmere, Merseyside, promptly terminated the employee for pushing a dog she was grooming in front of its owner, who witnessed the incident in real-time. The incident occurred on September 5 when Rebecca Quigley, 28, brought her cockapoo Blossom to the grooming salon.
When Rebecca arrived a few minutes early to pick up Blossom as requested, she was dismayed by the treatment her pet was receiving. She recounted hearing a staff member insult Blossom’s breath and witnessed the groomer pushing and hitting the dog. Rebecca, feeling distraught, recorded the incident on her phone and intervened when she felt it necessary to protect her pet.
Rebecca’s public sharing of the CCTV footage on Facebook led to the immediate dismissal of the groomer by the salon owner, Ella Logan. In a statement on social media, Ella expressed her shock and disappointment over the incident, emphasizing that the groomer’s conduct did not align with the values of the business. Ella assured that the matter was reported to the authorities and that the salon took swift action to address the situation.
Acknowledging the distress caused to Blossom and her owner, Ella reassured customers of their commitment to providing a safe and caring environment for all pets in their care. The salon owner expressed gratitude for the support received from loyal patrons during the challenging period following the incident.
The RSPCA confirmed being informed of the incident, noting that appropriate measures were taken. Merseyside Police were also made aware of the situation, although no formal report was filed by the dog owner. Rebecca, who reported the incident to the RSPCA, urged accountability to prevent similar incidents in the future.
The salon emphasized the importance of transparency and accountability, highlighting their use of CCTV cameras to ensure the well-being of animals under their care. Moving forward, they pledged to uphold high standards of care and compassion for all pets entrusted to them, striving to maintain the trust and confidence of their clients.
Overall, the salon expressed regret for the distress caused and reiterated their commitment to providing exceptional care, respect, and compassion to every dog in their care.
