Passengers are encountering significant delays following a technical issue that left many stranded on airplanes at various airports in the United States. Alaska Airlines is still grappling with the aftermath of an IT outage that led to flight disruptions in the US and Mexico. The airline acknowledged the problem on its website, assuring passengers that they were addressing the issue. The situation persisted for several hours before being resolved around 3.30 UK time. However, the backlog resulted in extensive delays at airports like O’Hare International Airport in Chicago and John F Kennedy International Airport in New York City.
Travelers have taken to social media to express frustrations over the flight chaos caused by the Alaska Airlines IT outage. Some passengers have reported being stuck on planes on the tarmac for extended periods. Alaska Airlines has confirmed that the technical issue, originating from its primary data center, has been resolved. The airline expressed regret for the disruption and advised passengers to check their flight status before heading to the airport.
Despite the recent IT outages, Alaska Airlines is set to expand its services to Europe starting in early 2026. The airline, one of the major players in the US and Mexico travel markets, has faced operational challenges in the past, including grounding all mainline flights due to critical hardware failures. The airline has assured passengers of ongoing efforts to restore operations and minimize disruptions. Passengers are urged to stay informed and check for updates as the situation progresses.
